Privacy Policy

Last updated: [DATE]. This placeholder outlines the sections a complete privacy policy should cover.

1. Information we collect

Homeowner information submitted through the matching form (name, phone, email, ZIP code, service preferences, pet information); cleaner application and profile information, including private legal/contact details used only for internal verification; and basic usage analytics that avoid exposing homeowner personal information.

2. How we use information

To operate the matching and introduction service, to send the notifications a homeowner explicitly requests (sending their request to selected cleaners), to follow up about a request, to request a review after a confirmed cleaning, and to maintain platform safety and trust features.

3. When we share information

A cleaner receives contact information only for a request the homeowner explicitly sent to that cleaner. We do not sell homeowner or cleaner personal information.

4. Data retention and security

[Attorney to specify retention periods.] Cleaner verification details are stored privately and are never exposed in public profile pages. Access to private data is restricted by database-level row security and role-based authorization.

5. Your choices

[Attorney to specify opt-out, deletion, and access request processes, and CCPA/Texas-specific rights as applicable.]

6. Contact

Questions about this policy can be sent to hello@northhoustoncleanermatch.com.