Terms of Use & Platform Disclaimer
Last updated: [DATE].
1. What North Houston Cleaner Match is
North Houston Cleaner Match is a discovery and referral platform that connects homeowners with independent, owner-operated residential cleaning professionals. North Houston Cleaner Match is not a cleaning company, employer, staffing agency, booking agent, insurer, or guarantor of any cleaning service.
2. Independent businesses
Cleaners listed on North Houston Cleaner Match are independent businesses. They control their own services, pricing, schedule, tools, and client relationships. North Houston Cleaner Match does not employ, supervise, dispatch, or guarantee any cleaner's work.
3. Direct arrangements
Homeowners and cleaners independently confirm and are solely responsible for final scope, pricing, scheduling, payment, taxes, cancellation terms, and resolution of any service concerns. North Houston Cleaner Match is not a party to any agreement between a homeowner and a cleaner and assumes no liability for the outcome of any cleaning service.
4. Verification badges
Verification badges describe only the specific check performed and the date it occurred. They are not a guarantee of quality, safety, or ongoing compliance. [Attorney to review badge language against applicable consumer-protection law.]
5. Reviews
Reviews labeled Verified Platform Customer are submitted by homeowners who confirmed, through a secure link, that a cleaning occurred following an introduction made by North Houston Cleaner Match. [Attorney to review review-moderation and defamation-liability language.]
6. Cleaner conduct terms
Cleaners agree to provide accurate profile information, to communicate professionally and promptly with homeowners, and not to circumvent the platform's trust and safety processes. [Attorney to draft full conduct terms and termination provisions.]
7. Limitation of liability
[Attorney to draft a limitation-of-liability clause appropriate for a Texas-based introduction platform.]
8. Governing law
These terms are governed by the laws of the State of Texas. [Attorney to confirm venue and arbitration provisions.]